How to Order & Payment
Welcome to DOTpharmacy. Please follow the steps below to place your order, complete payment, and send your payment slip for confirmation.
Select Products
Browse our shop and choose the products you would like to purchase.
- Click Add to Cart
- Check product name and quantity
- Continue shopping or go to Cart
Review Your Cart
Make sure the items in your cart are correct before proceeding.
- Review quantity
- Review subtotal
- Review shipping fee
- Click Proceed to Checkout
Fill in Your Information
Please enter your billing and shipping details correctly.
- Full name
- Shipping address
- Province
- Phone number
- Email address
Shipping Fee
The shipping fee is calculated automatically according to your delivery address and total order weight.
- Phuket: starting from ฿100
- Outside Phuket: starting from ฿150
- Additional shipping charges may apply when the total weight exceeds 2.5 kg
Select Payment Method
Choose one of the available payment methods at checkout.
- PromptPay
- K SHOP QR
- Bank Transfer
Scan QR & Make Payment
After placing your order, the system will show your order number, total amount, and QR code/bank details.
- Scan the QR code using your banking app
- Pay the exact total amount shown
- Save your payment slip
Send Payment Slip
After payment, please send us the following information:
- Order Number
- Payment Amount
- Payment Slip
You can send your payment confirmation via WhatsApp, LINE Official Account, WeChat, or E-mail.
Wait for Approval
Our team will verify your payment manually. Once confirmed, your order will be prepared for shipment.
- Order received
- Payment confirmed
- Preparing order
- Shipped with tracking number
Payment Instructions
Please complete your payment after placing your order. Then send your payment slip together with your Order Number to our team for manual confirmation.
Please send us:
- Order Number
- Payment Amount
- Payment Slip
Order processing will begin only after payment has been verified.
Send Your Payment Slip
After payment, please send your Order Number, Payment Amount, and Payment Slip through one of the following channels:
LINE OA: @428kpbex
WhatsApp: +66 97 359 5647
E-mail: dotpharmacyshop@gmail.com
WeChat:
Please scan the WeChat QR code on our Contact page.
Business Hours:
Daily, 09:00 – 22:00
Order Tracking
Once your order has been shipped, you will receive:
- Shipping carrier name
- Tracking number
- Tracking link
Tracking information will be sent after your order has been dispatched.
Important Notes
- Please make sure your shipping address and phone number are correct before placing an order.
- Please pay the exact total amount shown on your order.
- Please send your payment slip after payment so we can confirm your order faster.
- Orders without payment confirmation may remain pending.
- Shipping fees are calculated according to delivery location and total order weight.
- Additional shipping charges may apply for orders weighing more than 2.5 kg.
- After shipment, tracking information will be sent to the customer.
Shop with Confidence
DOTpharmacy is committed to providing a clear and reliable shopping experience. Orders are carefully prepared and shipped with tracking information so you can follow your delivery status.
- Physical pharmacy store with a clear store location
- Payment confirmation and order processing updates
- Shipment tracking information provided after dispatch
- Customer support available via WhatsApp, LINE OA, WeChat, and E-mail
Prefer to shop in person?
You are welcome to visit our physical store in Phuket.
Please see our address, opening hours, GrabMart,
and contact information on the
Contact Us page
.