{"id":3095,"date":"2026-09-24T09:02:26","date_gmt":"2026-09-24T09:02:26","guid":{"rendered":"https:\/\/dotpharmacyshop.com\/?page_id=3095"},"modified":"2026-09-30T03:35:00","modified_gmt":"2026-09-30T03:35:00","slug":"how-to-order","status":"publish","type":"page","link":"https:\/\/dotpharmacyshop.com\/zh\/how-to-order\/","title":{"rendered":"How to Order &amp; Payment"},"content":{"rendered":"<style>\n\/* =========================================\n   DOTPHARMACY - HOW TO ORDER & PAYMENT\n========================================= *\/\n\n.dot-order-guide {\n  max-width: 1100px;\n  margin: 0 auto;\n  padding: 40px 20px;\n  font-family: \"Noto Sans Thai\", \"Noto Sans\", sans-serif;\n  color: #1f3d36;\n}\n\n.dot-order-guide h1,\n.dot-order-guide h2,\n.dot-order-guide h3 {\n  color: #173d35;\n  margin: 0 0 12px;\n}\n\n.dot-order-guide p {\n  margin: 0 0 12px;\n  line-height: 1.8;\n  color: #35554d;\n}\n\n\n\/* =========================================\n   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margin-bottom: 12px;\n}\n\n.dot-step-icon {\n  width: 52px;\n  height: 52px;\n  border-radius: 16px;\n  background: #e3ebd9;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  font-size: 24px;\n  flex-shrink: 0;\n}\n\n.dot-step-number {\n  display: inline-block;\n  font-size: 13px;\n  font-weight: 700;\n  color: #2f6d5f;\n  background: #eef6ec;\n  padding: 4px 10px;\n  border-radius: 999px;\n  margin-bottom: 6px;\n}\n\n.dot-step-card h3 {\n  font-size: 21px;\n  margin-bottom: 8px;\n}\n\n.dot-step-card ul {\n  margin: 10px 0 0 18px;\n  padding: 0;\n  color: #35554d;\n  line-height: 1.8;\n}\n\n\n\/* =========================================\n   PAYMENT BOX\n========================================= *\/\n\n.dot-payment-box {\n  background: #fff;\n  border: 1px solid #e7e5dd;\n  border-radius: 22px;\n  padding: 24px;\n  margin-bottom: 28px;\n}\n\n.dot-payment-box h2 {\n  margin-bottom: 12px;\n  font-size: 28px;\n}\n\n.dot-payment-highlight {\n  background: #f6f5f1;\n  border: 1px dashed #cfc8b8;\n  border-radius: 18px;\n  padding: 18px;\n  margin-top: 18px;\n}\n\n\n\/* =========================================\n   CONTACT \/ TRACKING CARDS\n========================================= *\/\n\n.dot-contact-grid {\n  display: grid;\n  grid-template-columns: repeat(2, minmax(0, 1fr));\n  gap: 20px;\n  margin-bottom: 28px;\n}\n\n.dot-contact-card {\n  background: #fff;\n  border: 1px solid #e7e5dd;\n  border-radius: 22px;\n  padding: 22px;\n}\n\n.dot-contact-card h3 {\n  font-size: 22px;\n  margin-bottom: 10px;\n}\n\n.dot-contact-card a {\n  color: #1e6b59;\n  text-decoration: none;\n  font-weight: 600;\n}\n\n.dot-contact-card a:hover {\n  text-decoration: underline;\n}\n\n\n\/* =========================================\n   PAYMENT SLIP CHANNEL BUTTONS\n========================================= *\/\n\n.dot-slip-channels {\n  display: grid;\n  grid-template-columns: repeat(2, minmax(0, 1fr));\n  gap: 12px;\n  margin-top: 18px;\n}\n\n.dot-slip-channel {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  min-height: 48px;\n  padding: 10px 14px;\n  background: #1f3d36;\n  color: #ffffff !important;\n  text-decoration: none !important;\n  border-radius: 10px;\n  font-size: 14px;\n  font-weight: 600;\n  text-align: center;\n  transition: 0.2s ease;\n}\n\n.dot-slip-channel:hover {\n  background: #2f5a4f;\n  color: #ffffff !important;\n  transform: translateY(-1px);\n}\n\n\n\n\n\/* =========================================\n   IMPORTANT NOTES\n========================================= *\/\n\n.dot-faq-box {\n  background: #f6f5f1;\n  border-radius: 22px;\n  padding: 24px;\n  border: 1px solid #e4e2da;\n  margin-bottom: 28px;\n}\n\n.dot-faq-box h2 {\n  font-size: 28px;\n  margin-bottom: 14px;\n}\n\n.dot-faq-box ul {\n  margin: 0;\n  padding-left: 20px;\n  line-height: 1.9;\n  color: #35554d;\n}\n\n\n\/* =========================================\n   MOBILE\n========================================= *\/\n\n@media (max-width: 768px) {\n\n  .dot-steps-grid,\n  .dot-contact-grid {\n    grid-template-columns: 1fr;\n  }\n\n  .dot-slip-channels {\n    grid-template-columns: 1fr;\n  }\n\n  .dot-order-hero h1 {\n    font-size: 28px;\n  }\n\n  .dot-payment-box h2,\n  .dot-faq-box h2 {\n    font-size: 24px;\n  }\n}\n<\/style>\n\n\n<div class=\"dot-order-guide\">\n\n\n  <!-- =====================================\n       HERO\n  ====================================== -->\n\n  <div class=\"dot-order-hero\">\n\n    <h1>How to Order &amp; Payment<\/h1>\n\n    <p>\n      Welcome to DOTpharmacy. Please follow the steps below to place your order,\n      complete payment, and send your payment slip for confirmation.\n    <\/p>\n\n    <div class=\"dot-order-note\">\n      <strong>Important:<\/strong>\n      Our payment confirmation is currently processed manually.\n      After payment, please send your payment slip together with your\n      <strong>Order Number<\/strong> via WhatsApp, LINE Official Account,\n      WeChat, or E-mail so our team can verify and approve your order.\n    <\/div>\n\n  <\/div>\n\n\n  <!-- =====================================\n       STEPS\n  ====================================== -->\n\n  <div class=\"dot-steps-grid\">\n\n\n    <!-- STEP 1 -->\n\n    <div class=\"dot-step-card\">\n\n      <div class=\"dot-step-top\">\n\n        <div class=\"dot-step-icon\">\ud83d\uded2<\/div>\n\n        <div>\n          <div class=\"dot-step-number\">STEP 1<\/div>\n          <h3>Select Products<\/h3>\n        <\/div>\n\n      <\/div>\n\n      <p>\n        Browse our shop and choose the products you would like to purchase.\n      <\/p>\n\n      <ul>\n        <li>Click <strong>Add to Cart<\/strong><\/li>\n        <li>Check product name and quantity<\/li>\n        <li>Continue shopping or go to Cart<\/li>\n      <\/ul>\n\n    <\/div>\n\n\n    <!-- STEP 2 -->\n\n    <div class=\"dot-step-card\">\n\n      <div class=\"dot-step-top\">\n\n        <div class=\"dot-step-icon\">\ud83e\uddfe<\/div>\n\n        <div>\n          <div class=\"dot-step-number\">STEP 2<\/div>\n          <h3>\u67e5\u770b\u8d2d\u7269\u8f66<\/h3>\n        <\/div>\n\n      <\/div>\n\n      <p>\n        Make sure the items in your cart are correct before proceeding.\n      <\/p>\n\n      <ul>\n        <li>Review quantity<\/li>\n        <li>Review subtotal<\/li>\n        <li>Review shipping fee<\/li>\n        <li>Click <strong>Proceed to Checkout<\/strong><\/li>\n      <\/ul>\n\n    <\/div>\n\n\n    <!-- STEP 3 -->\n\n    <div class=\"dot-step-card\">\n\n      <div class=\"dot-step-top\">\n\n        <div class=\"dot-step-icon\">\ud83d\udcdd<\/div>\n\n        <div>\n          <div class=\"dot-step-number\">STEP 3<\/div>\n          <h3>Fill in Your Information<\/h3>\n        <\/div>\n\n      <\/div>\n\n      <p>\n        Please enter your billing and shipping details correctly.\n      <\/p>\n\n      <ul>\n        <li>Full name<\/li>\n        <li>Shipping address<\/li>\n        <li>Province<\/li>\n        <li>Phone number<\/li>\n        <li>Email address<\/li>\n      <\/ul>\n\n    <\/div>\n\n\n    <!-- STEP 4 -->\n\n    <div class=\"dot-step-card\">\n\n      <div class=\"dot-step-top\">\n\n        <div class=\"dot-step-icon\">\ud83d\ude9a<\/div>\n\n        <div>\n          <div class=\"dot-step-number\">STEP 4<\/div>\n          <h3>Shipping Fee<\/h3>\n        <\/div>\n\n      <\/div>\n\n      <p>\n        The shipping fee is calculated automatically according to your\n        delivery address and total order weight.\n      <\/p>\n\n      <ul>\n        <li><strong>Phuket:<\/strong> starting from \u0e3f100<\/li>\n        <li><strong>Outside Phuket:<\/strong> starting from \u0e3f150<\/li>\n        <li>Additional shipping charges may apply when the total weight exceeds 2.5 kg<\/li>\n      <\/ul>\n\n    <\/div>\n\n\n    <!-- STEP 5 -->\n\n    <div class=\"dot-step-card\">\n\n      <div class=\"dot-step-top\">\n\n        <div class=\"dot-step-icon\">\ud83d\udcb3<\/div>\n\n        <div>\n          <div class=\"dot-step-number\">STEP 5<\/div>\n          <h3>Select Payment Method<\/h3>\n        <\/div>\n\n      <\/div>\n\n      <p>\n        Choose one of the available payment methods at checkout.\n      <\/p>\n\n      <ul>\n        <li>PromptPay<\/li>\n        <li>K SHOP QR<\/li>\n        <li>Bank Transfer<\/li>\n      <\/ul>\n\n    <\/div>\n\n\n    <!-- STEP 6 -->\n\n    <div class=\"dot-step-card\">\n\n      <div class=\"dot-step-top\">\n\n        <div class=\"dot-step-icon\">\ud83d\udcf1<\/div>\n\n        <div>\n          <div class=\"dot-step-number\">STEP 6<\/div>\n          <h3>Scan QR &amp; Make Payment<\/h3>\n        <\/div>\n\n      <\/div>\n\n      <p>\n        After placing your order, the system will show your order number,\n        total amount, and QR code\/bank details.\n      <\/p>\n\n      <ul>\n        <li>Scan the QR code using your banking app<\/li>\n        <li>Pay the exact total amount shown<\/li>\n        <li>Save your payment slip<\/li>\n      <\/ul>\n\n    <\/div>\n\n\n    <!-- STEP 7 -->\n\n    <div class=\"dot-step-card\">\n\n      <div class=\"dot-step-top\">\n\n        <div class=\"dot-step-icon\">\ud83d\udce4<\/div>\n\n        <div>\n          <div class=\"dot-step-number\">STEP 7<\/div>\n          <h3>Send Payment Slip<\/h3>\n        <\/div>\n\n      <\/div>\n\n      <p>\n        After payment, please send us the following information:\n      <\/p>\n\n      <ul>\n        <li><strong>Order Number<\/strong><\/li>\n        <li><strong>Payment Amount<\/strong><\/li>\n        <li><strong>Payment Slip<\/strong><\/li>\n      <\/ul>\n\n      <p>\n        You can send your payment confirmation via\n        <strong>\n          WhatsApp, LINE Official Account, WeChat, or E-mail.\n        <\/strong>\n      <\/p>\n\n    <\/div>\n\n\n    <!-- STEP 8 -->\n\n    <div class=\"dot-step-card\">\n\n      <div class=\"dot-step-top\">\n\n        <div class=\"dot-step-icon\">\u2705<\/div>\n\n        <div>\n          <div class=\"dot-step-number\">STEP 8<\/div>\n          <h3>Wait for Approval<\/h3>\n        <\/div>\n\n      <\/div>\n\n      <p>\n        Our team will verify your payment manually.\n        Once confirmed, your order will be prepared for shipment.\n      <\/p>\n\n      <ul>\n        <li>Order received<\/li>\n        <li>Payment confirmed<\/li>\n        <li>Preparing order<\/li>\n        <li>Shipped with tracking number<\/li>\n      <\/ul>\n\n    <\/div>\n\n\n  <\/div>\n\n\n  <!-- =====================================\n       PAYMENT INSTRUCTIONS\n  ====================================== -->\n\n  <div class=\"dot-payment-box\">\n\n    <h2>Payment Instructions<\/h2>\n\n    <p>\n      Please complete your payment after placing your order.\n      Then send your payment slip together with your\n      <strong>Order Number<\/strong> to our team for manual confirmation.\n    <\/p>\n\n    <div class=\"dot-payment-highlight\">\n\n      <p>\n        <strong>Please send us:<\/strong>\n      <\/p>\n\n      <ul>\n        <li>Order Number<\/li>\n        <li>Payment Amount<\/li>\n        <li>Payment Slip<\/li>\n      <\/ul>\n\n      <p>\n        <strong>\n          Order processing will begin only after payment has been verified.\n        <\/strong>\n      <\/p>\n\n    <\/div>\n\n  <\/div>\n\n\n  <!-- =====================================\n       PAYMENT SLIP + TRACKING\n  ====================================== -->\n\n  <div class=\"dot-contact-grid\">\n\n\n    <!-- SEND SLIP -->\n\n    <div class=\"dot-contact-card\">\n\n      <h3>Send Your Payment Slip<\/h3>\n\n      <p>\n        After payment, please send your\n        <strong>\n          Order Number, Payment Amount, and Payment Slip\n        <\/strong>\n        through one of the following channels:\n      <\/p>\n\n\n      <div class=\"dot-slip-channels\">\n\n\n        <!-- WHATSAPP -->\n\n        <a class=\"dot-slip-channel\" href=\"https:\/\/wa.me\/66973595647\" target=\"_blank\" rel=\"noopener\">\n          WhatsApp\n        <\/a>\n\n\n        <!-- LINE OA -->\n\n        <a class=\"dot-slip-channel\" href=\"https:\/\/line.me\/R\/ti\/p\/@428kpbex\" target=\"_blank\" rel=\"noopener\">\n          LINE OA\n        <\/a>\n\n\n        <!-- WECHAT -->\n\n        <a class=\"dot-slip-channel wechat\" href=\"https:\/\/dotpharmacyshop.com\/zh\/contact-2\/\">\n          WeChat\n        <\/a>\n\n\n        <!-- EMAIL -->\n\n        <a class=\"dot-slip-channel\" href=\"mailto:dotpharmacyshop@gmail.com\">\n          E-mail\n        <\/a>\n\n\n      <\/div>\n\n\n      <div class=\"dot-payment-highlight\">\n\n        <p>\n          <strong>LINE OA:<\/strong> @428kpbex\n          <br>\n\n          <strong>WhatsApp:<\/strong> +66 97 359 5647\n          <br>\n\n          <strong>E-mail:<\/strong> dotpharmacyshop@gmail.com\n          <br>\n\n          <strong>WeChat:<\/strong>\n          Please scan the WeChat QR code on our Contact page.\n          <br>\n\n          <strong>Business Hours:<\/strong>\n          Daily, 09:00 &#8211; 22:00\n        <\/p>\n\n      <\/div>\n\n    <\/div>\n\n\n    <!-- TRACKING -->\n\n    <div class=\"dot-contact-card\">\n\n      <h3>Order Tracking<\/h3>\n\n      <p>\n        Once your order has been shipped, you will receive:\n      <\/p>\n\n      <ul>\n        <li>Shipping carrier name<\/li>\n        <li>Tracking number<\/li>\n        <li>Tracking link<\/li>\n      <\/ul>\n\n      <p>\n        Tracking information will be sent after your order has been dispatched.\n      <\/p>\n\n    <\/div>\n\n\n  <\/div>\n\n\n  <!-- =====================================\n       IMPORTANT NOTES\n  ====================================== -->\n\n  <div class=\"dot-faq-box\">\n\n    <h2>Important Notes<\/h2>\n\n    <ul>\n\n      <li>\n        Please make sure your shipping address and phone number are correct\n        before placing an order.\n      <\/li>\n\n      <li>\n        Please pay the exact total amount shown on your order.\n      <\/li>\n\n      <li>\n        Please send your payment slip after payment so we can confirm\n        your order faster.\n      <\/li>\n\n      <li>\n        Orders without payment confirmation may remain pending.\n      <\/li>\n\n      <li>\n        Shipping fees are calculated according to delivery location\n        and total order weight.\n      <\/li>\n\n      <li>\n        Additional shipping charges may apply for orders weighing\n        more than 2.5 kg.\n      <\/li>\n\n      <li>\n        After shipment, tracking information will be sent to the customer.\n      <\/li>\n\n    <\/ul>\n\n  <\/div>\n\n\n  <!-- =====================================\n       SHOP WITH CONFIDENCE\n  ====================================== -->\n\n  <div class=\"dot-payment-box\">\n\n    <h2>Shop with Confidence<\/h2>\n\n    <p>\n      DOTpharmacy is committed to providing a clear and reliable\n      shopping experience. Orders are carefully prepared and shipped\n      with tracking information so you can follow your delivery status.\n    <\/p>\n\n    <ul>\n\n      <li>\n        Physical pharmacy store with a clear store location\n      <\/li>\n\n      <li>\n        Payment confirmation and order processing updates\n      <\/li>\n\n      <li>\n        Shipment tracking information provided after dispatch\n      <\/li>\n\n      <li>\n        Customer support available via WhatsApp, LINE OA,\n        WeChat, and E-mail\n      <\/li>\n\n    <\/ul>\n\n\n    <div class=\"dot-payment-highlight\">\n\n      <p>\n\n        <strong>Prefer to shop in person?<\/strong>\n        <br>\n\n        You are welcome to visit our physical store in Phuket.\n\n        Please see our address, opening hours, GrabMart,\n        and contact information on the\n\n        <a href=\"https:\/\/dotpharmacyshop.com\/zh\/contact-2\/\">\n          Contact Us page\n        <\/a>.\n\n      <\/p>\n\n    <\/div>\n\n  <\/div>\n\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>How to Order &amp; Payment Welcome to DOTpharmacy. Please follow the steps below to place your order, complete payment, and send your payment slip for confirmation. Important: Our payment confirmation is currently processed manually. After payment, please send your payment slip together with your Order Number via WhatsApp, LINE Official Account, WeChat, or E-mail so [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_angie_page":false,"_surecart_dashboard_logo_width":"180px","_surecart_dashboard_show_logo":true,"_surecart_dashboard_navigation_orders":true,"_surecart_dashboard_navigation_invoices":true,"_surecart_dashboard_navigation_subscriptions":true,"_surecart_dashboard_navigation_downloads":true,"_surecart_dashboard_navigation_billing":true,"_surecart_dashboard_navigation_account":true,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"boxed","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_zipai_imported":false,"_zipai_import_id":"","footnotes":""},"class_list":["post-3095","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"spectra_blocks_featured_image_url":null,"spectra_blocks_author_info":{"display_name":"sutarpat thummanon","avatar_url":"https:\/\/dotpharmacyshop.com\/wp-content\/plugins\/ultimate-member\/assets\/img\/default_avatar.jpg","author_link":"https:\/\/dotpharmacyshop.com\/zh\/author\/ampornkanokgmail-com\/","description":""},"_links":{"self":[{"href":"https:\/\/dotpharmacyshop.com\/zh\/wp-json\/wp\/v2\/pages\/3095","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dotpharmacyshop.com\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dotpharmacyshop.com\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dotpharmacyshop.com\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dotpharmacyshop.com\/zh\/wp-json\/wp\/v2\/comments?post=3095"}],"version-history":[{"count":4,"href":"https:\/\/dotpharmacyshop.com\/zh\/wp-json\/wp\/v2\/pages\/3095\/revisions"}],"predecessor-version":[{"id":3163,"href":"https:\/\/dotpharmacyshop.com\/zh\/wp-json\/wp\/v2\/pages\/3095\/revisions\/3163"}],"wp:attachment":[{"href":"https:\/\/dotpharmacyshop.com\/zh\/wp-json\/wp\/v2\/media?parent=3095"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}